Ticket sales for Canadian superstar Justin Bieber’s upcoming Jakarta concert on Nov. 3 opened today, but many Beliebers ended up disappointed as affiliated ticketing portals were inaccessible for much of the day, leaving devoted fans empty-handed.
Ticket prices range from IDR1.5 million for category 5 to IDR6 million for category 1. If you’re a truly dedicated Belieber, you can opt for one out of three VIP packages: Hold On at IDR5.25 million, Peaches at IDR6.25 million, and Ghost at IDR8.5 million — which include reserved tickets for category 3, 2, and 1, respectively, limited edition tour memorabilia, and “exclusive Justin Bieber VIP merchandise.”
The tickets are being sold through the concert’s official website, which will lead buyers to ticketing platform Loket or e-commerce app Blibli. The two platforms were reportedly inaccessible for a couple of hours due to heavy traffic. However, once buyers managed to access either site, many were disappointed to find that the tickets had sold out.
We also tried to enter Loket through the concert’s website at 11am today, only to be met with a notice saying that we were placed in a virtual queue to enter the site with an estimated wait time of more than one hour.
Indonesian Beliebers took to Twitter to vent their frustrations, many of them blaming the concert’s organizers for having set the venue to Madya Stadium at Gelora Bung Karno, with a relatively low seating capacity of around 20,000. Fans also blamed the ticketing platforms for not anticipating heavy traffic to their sites around the time of the ticket sale.
Several keywords related to the matter, such as #JustinBieberinJakarta, #JusticeWorldTour, Blibli, and “sold out” became trending topics on Twitter in Indonesia today.
“I’ve used six servers but none of them [could access the site], if your server isn’t ready, don’t be confident! @Bliblicare Pity the people who don’t have the privilege, who also want to see JB! You prioritize people at the top, right!!” a tweet reads.
While thousands of fans had to swallow a bitter pill of having their dreams of singing Sorry or Peaches along with Bieber crushed, others were lucky enough to be able to score their tickets. However, as one would expect, some of these people appear to be ticket scalpers who are reselling the coveted item at marked-up prices online.
Bieber, who’s 28 years old, will be performing in Jakarta as a part of his Justice World Tour to promote his latest album of the same name that was released in March of last year.
The tour’s Asia leg will kick off on Oct. 22 in KL. After Jakarta, Bieber is set to perform in Nagoya on Nov. 9 and Osaka on Nov. 12, while Tokyo will host back-to-back shows on Nov. 16 and 17.